Staff -- Welcoming and approachable staff, made the effort to greet you upon entry and around the hotel Room -- The room was pretty exceptional with all the renovation work finally completed . The pop art look made the room feel so much more warmer and inviting than some of the hotel's in the city. The mattress is central between soft and firm Location -- You're a minute walk from spoons :)
James
November 2024
Wonderful, welcoming staff. Each staff member smiled and interacted, which gave such a lovely feel to the place. The perfumed scent of the foyer and reception was a nice touchna , along with the decor of the entire building was inviting and modern. Location is perfect. The breakfast was so delicious, I had fluffy French toast with berries and honey - wow!
Danielle
April 2025
The first thing we noticed on entering the hotel was the smell. It is gorgeous and adds to the lovely atmosphere at reception and in the bar area. Every staff member encountered was friendly, attentive and knowledgable. Credit to the hotel. The room was big, bright and comfortable. The newly refurbished Social Bird is comfortable and cozy. Breakfast was amazing. The hot choice menu was vast and the best I’ve seen at a hotel in addition to the continental options. The pastries were delicious and huge! We were delighted and started the day on a full tummy. Location is central and perfect for us travelling to the Newcastle United match with the stadium being no more than a 10min walk. Great value for money overall. Would definitely stay again. Tip - pay for parking at reception for discount.
Donna
Agustus 2024
The hotel is located close to the train station and is easy to find. The food was delicious although I’d definitely suggest specifying what time foods are available from. My partner and I got a bit confused as the pizzas were shown as 24 hours but we waited an hour for ours and when we called to ask about them we were told that it wasn’t on during breakfast, despite it being shown as 24 hours. I wouldn’t put the rating down for that however, the room we were in was spacious and comfy, the bathrooms are lovely, the staff were very friendly and helpful and the location is ideal. Price wise is typically a bit out of my budget but you definitely get what you pay for here. :)
Ellie
Oktober 2024
Great location near the station and the heart of the city, but slightly removed from the usual rowdy Friday/Saturday night revelries. Room was thoughfully designed to deliver what I needed e.g. plenty of sockets, somewehere to dry my wet face flannel. I liked the decor - stylish, modern and classy.
Sue
Agustus 2024
Good location for the city centre with parking. The car park isn't a big one but we were able to get a space. The room was clean. The breakfast was okay too. When we returned it was good to see someone in the entrance checking guests coming in actually had rooms there. The bar staff were very chatty and can do.
Kelly
Desember 2024
Peter
April 2024
Lovely clean hotel. The room was nicely styled and looked freshly decorated, and was lovely and quiet. The air-con was a wonderful added bonus for an unseasonably warm weekend in September. Slippers and robes were provided in the room as well as a fridge, also very welcome. My friend and I had twin beds, which were incredibly comfortable, I haven't slept that well for quite a while. We did have a drink in the bar one night, which was lovely and seemed well priced. Great central location with public parking - we would definitely stay again.
Sara
September 2024
Clean and conveniently located
Uzma
September 2024
Great relaxing vibe, downstairs bar/diner area relaxed and eat anytime without hassle if booking. Vast bar selection, great food!!! And like that at night when come back to the hotel they check your room number and name on entrance to ensure your staying at the hotel so that the bar isn’t full with people who are not staying there. Parking onsite £14 in car park behind hotel, breakfast and £30pp dinner included in stay, I mean that’s a bargain in itself. It was a clean, trendy hotel. Great breakfast options too, even got a paper bag to takeaway some muffins and fruit with us for eating in the room.
Louise
Juli 2024